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Frequently asked questions
What size do I need? +
We recommend you choose your normal size for a comfortable fit. If you are between sizes, order the larger size.
What is the shipping cost? +
Shipping costs are 100% on us if you order for over 100€ (tip: 1 hoodie + t-shirt).
Below that the following shipping costs will apply:
Germany: 4,95€
Austria: 5,95€
Switzerland: 7,95€
International: 11,95€
How can I reach you? +
Our support will be happy to help you at any time via email. Our response times are:
Monday to Friday: 07:00 o'clock to 22:00 o'clock
Saturday and Sunday: 09:00 o'clock to 22:00 o'clock
As a rule, our response time is max.24 hours, because a good and fast customer service has top priority for us! 🖤
Can I return my order? +
Yes, you can return your order or parts of it within 14 days after receipt. As soon as we receive your return, we will refund your money. You can find more information in our cancellation policy.
